Lifetime Buyback & Exchange Policy

At Golden Sparkle Jewellers, we believe in building lifelong relationships with our customers. To ensure your complete peace of mind, we offer a Lifetime Buyback and Exchange Policy on all genuine jewellery purchased from us, subject to the following terms and conditions.

1. Lifetime Exchange Policy

You can exchange your old jewellery purchased from Golden Sparkle Jewellers anytime in the future for new jewellery of your choice. The value of your old jewellery will be determined based on the prevailing gold rate and gemstone valuation on the day of exchange.

• 100% value of the net gold weight will be considered at the prevailing market rate.
• Gemstones and diamonds will be evaluated by our in-house experts and valued accordingly.
• Making charges and taxes from the original invoice will not be refunded or adjusted.

2. Lifetime Buyback Policy

We also offer a lifetime buyback option for customers wishing to sell back their jewellery purchased from us.

• Gold value will be calculated based on the current day’s gold rate.
• Gemstones and diamonds will be evaluated and priced after inspection and quality verification.
• Making charges and taxes are not included in the buyback amount.

3. Conditions for Exchange / Buyback

• The jewellery must be accompanied by the original purchase invoice and authenticity certificate.
• The piece should be in its original condition without major damage or alteration.
• Jewellery will be inspected by our experts before final valuation.
• Buyback or exchange is available only for products purchased directly from Golden Sparkle Jewellers.

4. Exceptions

• Customized or specially ordered jewellery.
• Jewellery altered or repaired by third parties.
• Silver articles, coins, or accessories.

5. Verification & Processing Time

The valuation process typically takes 3–5 business days after inspection and verification.

6. Contact Us

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